Customer Reviews

We are an online boutique toy store, launched late 2020. Read what our happy customers have to say about us.

18 reviews on
Noora Salo
Noora Salo
The service was great and loved the stacking cubes. Will order from Lumibear again.
Carol Johnson
Carol Johnson
Excellent customer service and quality products. The Maileg fluffy bunny I ordered is gorgeous. Thank you.
Ksenia Chabalova
Ksenia Chabalova
Fantastic store, really quick delivery with everything packaged perfectly and great range of products
Jo Groenestyn
Jo Groenestyn
Lumibear Beautifully wrapped my order. Everything has been perfect👏🏼
Dave Bean
Dave Bean
Fast shipping and the product is perfect for my daughter!
Mrs Mack
Mrs Mack
Great customer service! Ordering was easy & item arrived quickly. I purchased a timber xylophone for my grandson & it was packaged very nicely in box & bubble wrap & the quality was lovely! Exactly as described on site. I would definitely use this company again!!
Purchased some wonderful maileg toys for my daughter. Great selection, Beautifully wrapped and arrived very quickly. Thankyou!
53 reviews on Lumibear

I ordered my “big sister” mouse in a matchbox and it’s absolutely perfect! It’s super cute and fits in so well in my room. It’s great quality and I would definitely recommend it to others 🙂 Thank you!

Alex P

I am extremely pleased with the prompt and well packaged order of the Maileg twins I received for my grand daughter’s birthday, she will be delighted with them. I highly recommend the Lumibear online shopping experience.

Tessa Hargreaves

Thank you so much, my order was received. It made a very happy Easter gift!


Excellent quality products and fast delivery. Very happy with my purchase.Thank you.


I received my Maileg parcel promptly and beautifully wrapped. The product is of such beautiful quality and it was lovely to have it presented so carefully with a handwritten thank you note. I’ll be visiting again 🙂


Very prompt delivery and arrived safely!


Thank you for great service and fast delivery. The Maileg items I ordered are so cute and were wrapped beautifully too.

Easy to browse and shop, immediate shipping. Thank You.
Lola Jacobs

I purchased some Maileg mice for my grandchildren and they arrived promptly in a well-packaged box. Will definitely use Lumibear for increasing their collection. Thanks so much 🐭


Fast delivery, beautiful packaging and personalised service. Gorgeous products. Thank you Lumibear!


Order came quickly with no issues. Items were beautifully wrapped with a sweet hand written note as well. Will continue to order from this lovely store 🙂


Order arrived so fast. Discount for the first purchase. I’ll be back.

Jackie McPherson

I was so happy to be able to order our hero in a suitcase from lumibear. Super efficient to order and prompt delivery. It is so cute!

Easy website to navigate. Had exactly what I was after. Quick delivery and presented beautifully. My only problem withholding buying more! 🙂
Eve Hood

I literally completed my order and within seconds I had a personalized thank you email in my inbox. Nathalie asked if this was a Christmas gift and if I would like it wrapped. The items arrived within a matter of days beautifully packaged. I can not recommend this beautiful store enough. Thank you Lumibear x

Ash Wood

What a lovely business to deal with! Beautiful products and lovely people. Will buy again.


My parcel arrived promptly, beautifully wrapped.
Very happy, will visit your site again.

Sharon Hall

Products are gorgeous and sent on time.


Truely the most beautiful shop and people 🥰


Beautiful hand written card upon opening package, delivered within days of ordering thank you!

Belinda Black

We purchased our first Maileg mice for Christmas. Competitive pricing and products are amazing!


Pleasure to deal with, reliable.


Beautiful Maileg mice
Mum and Dad sleeping in cigar box to add to my collection.
Wonderful quick service and presentation. Thank you
See you again soon xxx


Lovely prompt service and delivery and a personal note highly recommended.

Jane Duke

Fantastic communication and quick delivery.


I was so happy to receive my Lumibear items, so was my pregnant daughter 🙂 The colours are divine and materials super soft xxx
It arrived very fast too 🙂 Thanks !!


Great service


Very happy with my purchase and shipping was speedy thank you

jackie white

Excellent service and quality of products – my item arrived really quickly and was packaged beautifully. Thanks!


The card you wrote is so adorable .Thanks 🙂

juhee lee

Parcel arrived on time and the little mouse we ordered is absolutely devine. Beautifully designed toys and my daughter loves it.


Thanks for my recent order, it arrived quickly and I was kept informed of progress regularly.


Super quick delivery and everything arrived perfectly packaged! Thankyou Lumibear, We love our adorable Maileg King Mouse!


I’m SO in love with the gantosaurus I have ordered for my little boy. Lumibear was super helpful and personally emailed me to tell me they were back in stock. The delivery was super speedy and much care was taken in the packaging (to keep the egg safe 😊) .
I’ll be back again for sure


Very professional, efficient. Fast delivery and loved the little personal note enclosed. Will do business together again, thanks.

Kathy Mumford

Such an easy and quality experience shopping at Lumibear. Products arrived safely and promptly. Will definitely shop again.


Our beautiful grandma an grandpa mouse box was delivered on time. It it just gorgeous.
The who process from order to arrival was terrific.
All ready for a special birthday 🎂
Grandma an grandpa will have a forever home. Thank you the gift is a heirloom for our family.

Sarah Shortt

Great unique pieces.

Very prompt delivery and beautifully wrapped. Great website, very easy to use, love Maileg.
Many thanks.

Sharon Hall

Excellent service. Arrived quickly and in perfect condition


This shop is amazing, so many little beautiful things. I got the tooth fairy mouse and it was the perfect gift. Their costumer service is incredible, Nathalie was very responsive. Thank you so much 😍


My order came very fast, it was wrapped in lovely tissue paper and packaged well. I just LOVE the gorgeous Maileg mice and accessories I ordered, can not wait to give them to my daughters for Christmas! Thank you again.


I ordered some Maileg goodies for my daughters birthday. Absolutely in love with them and the extremely high quality – definitely heirlooms she can hand down to her children which is so special to think about. I love how the website included all the sizing details which was handy. Everything was packed beautifully and quickly. Will definitely be shopping here again!


The items arrived promptly, were exactly as pictured and in mint condition.

Felicity Marshall

I ordered some cute Maileg mice and they arrived so fast and were beautifully wrapped.

Will definitely order again from this lovely website.

Thank you


Beautiful hand written thank you card, and delivered within days of our serving, thank you

Belinda Black

Super cute and well made!


From the ease of online purchase, prompt and helpful response from Nathalie to my request to make a correction to the destination address of the parcel, to the timely arrival of the parcel, I have been very pleased with the excellent customer service. I would highly recommend your business. Thank you.

Pamela C

I order some Maileg for my daughter and was super impressed with how quickly dispatched and well package my order was.
I also appreciated the had written note. We are eyeing off a few more pieces and will definitely be ordering again.
Thank you for such a great experience.

Laura M

Swift shipping and beautiful packaging, couldn’t ask for more.

Linh Whiteoak

Lumibear was so easy to navigate. I received my order which I loved.

Susan Dwyer

Came the next day! Thank you 🙂


Lumibear, processed and dispatched my order in such a quick time. They offer a great selection but my interest was in my first bunnies, gorgeous first huggables for upcoming grandchildren. Thank you for your special note Nathalie, it made my purchase even more special (the human touch 🥰)


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